Front Desk Associate/Key Holder

```Duties``` -Keyholder-closing responsibilities - Daily operations of the front desk, ensuring smooth and efficient guest check-in and check-out processes.
- Manage guest relations and handle any guest inquiries or complaints in a professional and timely manner.
- Coordinate with other departments to ensure guest requests and needs are met.
- Train and supervise front end staff, providing guidance and support as needed.
- Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked.
- Handle cash transactions and maintain accurate records of all financial transactions.
```Skills``` - Strong guest service skills with a focus on providing exceptional customer service.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with guests and staff members.
- Ability to handle difficult situations with professionalism and diplomacy.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in handling financial transactions.
- Knowledge of phone etiquette and ability to handle phone calls in a professional manner.
Note: This job description is intended to provide a general overview of the position.
Duties, responsibilities, and skills may vary depending on the specific needs of the hotel.
Job Type: Full-time Pay: $15.
00 - $18.
00 per hour Expected hours: 30 – 45 per week Benefits: * Employee discount * Health insurance * Paid time off Experience level: * 1 year Shift: * Evening shift Work Location: In person