Under supervision of Finance Director, this position is responsible for coordinating the various payment plan programs and billing for student accounts.
Must be able to communicate effectively with students and with other internal offices.
Responsible for student billing, cashiering, telephones, and serves as the primary backup for sponsorship duties.
Job Functions:
-Coordinate Tuition Payment plan program including the online plans by establishing due dates each term and ensuring that accurate forms are printed and distributed to the satellite sites.
Communicate payment plan to interested students and/or parents, setting up plans, amending plans for changes in class schedule or financial aid, canceling plans and billing for delinquent plans.
Send electronic reminders to students and also prepare weekly statistics for Administration.
-Negotiate unique extended payment arrangements for students with past due balances, scan, and index into student imaging system.
Monitor payments for compliance with arrangements and return accounts to the billing cycle when payments are not made according to the agreed arrangement.
Process late fees.
Receive information each term for Bookstore payment plans.
Compile and monitor financial aid posted against these accounts.
Scan and index contracts and corresponding bookstore charges and bills into the student imaging system.
Responsible for billing student and/or sponsor accounts each term in a timely manner and follow up and be a backup for assisting students with sponsor authorizations.
-Assist with analyzing all student receivables and ensure students are billed in a timely manner according to FDTC policies and procedures.
Proper documentation of all steps must be maintained on each student.
Update cashier section in the departmental manual, as needed.
Run FDTC reports that are used to analyze payment plans and business office restrictions.
-Coordinate with the Early College department to ensure Dual Enrollment students are charged/billed appropriately.
Assist with posting waivers that may be approved or adjustments specific to agreements between the high school and the college.
-Assist with student payment and inquiries in person and on the office telephones, especially during peak registration times.
Assist with monitoring the office email and voicemail boxes and responding to inquiries.
-Other duties related to student accounts as directed by the Finance Director, such as record archiving for students.
Associate degree with accounting related courses and two (2) years' of accounting or bookkeeping experience, or high school diploma with four (4) years of accounting or bookkeeping experience.
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